BeBackup was not adapted to multi-client use after the fact: the server has been multi-tenant from the start, because it was written by an IT service provider for its own estate.
At five clients, you read the reports. At fifty, you no longer do.
This is the point where a solution designed for a single company shows its limits: as many consoles as clients, credentials scattered about, reports arriving by the dozen in a mailbox, and supervision that rests on the memory of whoever did the install. The day a backup has been failing for three weeks, nobody has noticed.
BeBackup's web interface is served by the server itself, with no third-party web server to install and maintain. It is built around one principle: a service provider sees everything, acts everywhere, and delivers reports to its clients under its own name.
Computed server side and filtered by scope, it distinguishes seventeen states — among them:
To which are added the backup-not-started alerts, computed from the schedule specific to each medium: this is not a global threshold, it is that medium's own rule that determines whether it should have run. Where several servers are linked, the alert queries the other servers before firing — a workstation that backed up elsewhere does not raise a false alarm.
Disk space alerts and administration events go out by email to the recipients you name.
This is what sets the model apart. The BeBackup server is installed wherever you decide: on your own premises, at your client's, or on a dedicated server. You are not required to go through storage imposed by the vendor.
The consequences are direct for a service company:
The server-to-server replication handles the off-site copy with no extra tool and without going back through the clients' workstations: it is the server that replicates, following rules inheritable per medium.
A multi-client solution is only worth having if it does not demand a full-time post to maintain it.
Thirty minutes with the engineer who develops the solution, on your own estate and your real constraints.
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