Why go through a BeBackup provider
A backup that runs is not a backup that protects. Between the two, there is somebody watching it, testing it, and able to bring it back.
BeBackup is solid software: encryption at source, unlimited versioning, block-level delta, periodic verification of the stored blocks. But software does not decide which data matters to your business, does not notice that a server has changed role, and does not ring you on a Sunday evening when ransomware has just gone through.
That is the role of the IT service provider who deploys BeBackup at your site. Here, concretely, is what they take on.
What a BeBackup provider brings
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Daily monitoring
Backup software tells you what happened. A provider, on the other hand, looks at the reports every day. A machine switched off too often, a volume swelling abnormally, a job running past its window: these are the weak signals a practised eye catches before they turn into an incident.
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A scope chosen, not inherited
The question that matters is not "is it backing up?" but "is it backing up the right things?". Databases to stop cleanly, user profiles, network shares, virtual machines: your provider builds the scope with you and revises it as your information system changes.
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Real restore tests
A backup is only worth something on the day it is restored. Your provider carries out check restores: verifying that the files come back, that they are usable, and measuring how long it really takes on your infrastructure.
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Custody of the encryption keys
BeBackup encrypts the data at source with a key that never travels over the network. That is excellent for confidentiality, and unforgiving if the key is lost. Your provider puts in place safe keeping of that recovery key and keeps a record of it.
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An architecture sized for you
Dedicated hosting, a server on your own premises, replication to a second site, a local copy to speed up restores: several arrangements are possible. Your provider picks the one that matches your volumes, your bandwidth and how much downtime you can tolerate.
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Someone to talk to on the day of the disaster
Ransomware, hardware failure, mishandling, water damage: on the day it happens, nobody wants to open a manual. Your provider knows your installation, knows in what order to bring things back, and takes charge.
Level of service: with or without support
The software is the same in both cases. What changes is who takes on each task.
| What has to be covered | In-house | With a BeBackup provider |
|---|---|---|
| Choosing the data that really is critical | Down to you | Defined and reviewed with you |
| Reading the reports daily | Down to you | Handled by the provider |
| Reaction to a failed backup | When you happen to notice | As soon as it is detected |
| Regular restore tests | Rarely carried out | Planned and documented |
| Keeping the recovery key | Down to you | Secure and traceable |
| Adjustment when a server changes | To be done again yourself | Taken on |
| Help on the day of a disaster | General publisher support | Your partner steps in |
The scenario that justifies all the rest
On a Friday, an accounting workstation is encrypted by ransomware. The files are unusable and the network shares that workstation had access to are hit too.
Without support: you have to identify when the infection started, find an earlier clean version, know where the recovery key is, restore without reinjecting the malicious code, and check that the accounts are consistent. All at once, under pressure, on a Friday evening.
With a BeBackup provider: they know the date of the last clean backups because they read the reports, they hold the recovery key, they know which volume to restore first so that trading resumes, and they have already run test restores on your infrastructure. So they know how long it is going to take.
It is that difference — not a difference of software — that plays out on the day of the disaster.
Frequently asked questions
Can I buy BeBackup directly, without a provider?
BeBackup is designed to be deployed and run by IT professionals: IT service providers and in-house IT departments. If your company has no IT team, going through a BeBackup partner guarantees that installation, monitoring and restores are genuinely taken care of.
What does a provider bring that the software does not?
The software runs the backups and sends reports. The provider decides the scope, reads the reports, tests the restores, keeps the recovery key, adapts the architecture as your estate changes, and steps in on the day of a disaster.
Does my data stay in France?
Yes. BeBackup is developed and maintained in France, and hosting is either on a dedicated BeBackup server or on a server located on your provider's premises or your own. You know where your backups are.
Who can read my backed-up data?
Nobody but you. The data is encrypted with AES-256 at source, by the agent installed on the machine, with a key that never travels over the network. Neither the host nor the publisher can read the content of the backups.
How do I find a BeBackup provider near me?
Get in touch describing your need and your location: we will point you to a BeBackup partner able to support you.
Looking for a BeBackup provider?
Tell us your need and your location: we will point you to a partner able to support you.
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